Survey: Interaction with FINRA's Office of the Ombuds
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If you have interacted with FINRA's Office of the Ombuds, we would appreciate you providing feedback using this brief and anonymous survey.
1.
How did you become aware of FINRA's Office of the Ombuds?
Ombuds website
FINRA or Ombuds social media post
Ombuds team member
FINRA staff (not member of Ombuds team)
Other (please specify)
2.
Why did you contact FINRA's Office of the Ombuds?
To obtain information
To report a concern about FINRA processes or staff
To report a concern about a broker-dealer or FINRA member firm, or person associated with a firm
Other (please specify)
3.
Were we able to address your question or concern?
Yes
Yes, though not completely
No
4.
Please rate your interaction with FINRA's Office of the Ombuds.
Highly Satisfied
Satisfied
Unsatisfied
Highly Unsatisfied
Choose one (1)
Highly Satisfied
Satisfied
Unsatisfied
Highly Unsatisfied
If you would like us to contact you, please provide your name and email address or phone number. You can also add comments below.
5.
Please select the option that best describes you.
Investor
Associated Person
FINRA Member Firm
FINRA Employee or Contractor
Other (please specify)
Thank you for your responses. Please select the "Done" button below to submit your responses to FINRA's Office of the Ombuds.
