Products

Product Overview
SurveyMonkey is built to handle every use case and need. Explore our product to learn how SurveyMonkey can work for you.

SurveyMonkey
Get data-driven insights from a global leader in online surveys.

Features
Explore core features and advanced tools in one powerful platform.

SurveyMonkey Forms
Build and customize online forms to collect info and payments.

Integrations
Integrate with 100+ apps and plug-ins to get more done.

Market Research Solutions
Purpose-built solutions for all of your market research needs.

SurveyMonkey Genius
Create better surveys and spot insights quickly with built-in AI.

INDUSTRIES

Healthcare

Education

Technology

Government

Financial Services

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ROLES

Marketing

Customer Experience

Product

Human Resources

Research

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USE CASES

Online Polls

Registration Forms

Employee Feedback

Event Feedback

Customer Satisfaction

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Templates

Net Promoter Score
Measure customer satisfaction and loyalty for your business.

Customer Satisfaction
Learn what makes customers happy and turn them into advocates.

Website Feedback
Get actionable insights to improve the user experience.

Contact Information
Collect contact information from prospects, invitees, and more.

Event Registration
Easily collect and track RSVPs for your next event.

Event Feedback
Find out what attendees want so that you can improve your next event.

Employee Engagement
Uncover insights to boost engagement and drive better results.

Meeting Feedback
Get feedback from your attendees so you can run better meetings.

360-degree employee evaluation
Use peer feedback to help improve employee performance.

Course Evaluation
Create better courses and improve teaching methods.

University Instructor Evaluation
Learn how students rate the course material and its presentation.

Product Testing
Find out what your customers think about your new product ideas.

See all templates

Resources

Resource Center
Best practices for using surveys and survey data

Curiosity at Work Blog
Our blog about surveys, tips for business, and more.

Help Center
Tutorials and how to guides for using SurveyMonkey.

Customers
How top brands drive growth with SurveyMonkey.

Contact Sales Log in

Contact Sales Log in

Webinar

Unlock customer satisfaction (CSAT) with AI and automation

CSAT has never been easier to reach

We're covering everything you need to know about measuring, optimizing, and acting on customer satisfaction (CSAT) feedback—so you can keep your customers happy and loyal. In addition to two in-depth demos on SurveyMonkey Connect and Build with AT, you'll also learn how to:

Understand what CSAT is and why it’s a crucial metric
Build a CSAT survey using a ready-made template or our Build with AI feature
Craft effective Build with AI prompts to get the data you need
Automate workflows to take real-time action on CSAT responses

The session wraps with a fireside chat and Q&A featuring SurveyMonkey Customer Experience experts Marci Kirkpatrick and Justine Bijman, sharing how our Customer Success teams use CSAT insights to shape strategic initiatives and drive impact across the business.