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Learn what makes customers happy and turn them into advocates.

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Easily collect and track RSVPs for your next event.

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Survey templates
Customer feedback surveys

Hotel Survey Template

Hotel Survey Template

Measure guest experiences to improve operations with our customizable Hotel Survey Template.

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SurveyMonkey is rated 4.5 out of 5 from 18,000+ reviews on G2.com

Improve the guest experience with insights from the Hotel Survey Template

Hotel Feedback Survey Template

Our Hotel Survey Template helps hotels enhance the guest experience by identifying areas for improvement. With this expert-certified survey, you can gather valuable feedback on everything from food service to affordability. Gain insights into your hotel's performance, from check-in to check-out, to drive meaningful improvements.

How do hotel surveys work?

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What it is

A hotel feedback survey gathers insights from guests by asking about various aspects of their stay. From interactions with the concierge to the quality of dining, it provides a comprehensive view of how they rate their experience at your hotel.

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Purpose

Using the Hotel Survey Template, guests can share feedback on the hotel staff, check-in process, cleanliness, and more. This feedback can be used to make adjustments to areas that need attention— ensuring you maintain guest satisfaction.

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Benefits

The information collected from a hotel customer satisfaction survey enables you to analyze attitudes and satisfaction levels at scale. These insights can guide you in making informed decisions to enhance your overall guest experience.

What questions does a hotel survey ask?

Hotel guest satisfaction surveys ask questions such as:

  1. Overall, how professional were the hotel staff members?
  2. How clean was your room upon arrival?
  3. How convenient were the hours of the food service options at our hotel?
Smiling man typing on laptop, next to screenshot showing different question types to add in a survey, including multiple choice, dropbox, textbox, checkboxes,

FAQs: Hotel Survey Template

  • How do you create a hotel survey?
  • Why use our Hotel Survey Template?
  • Can I customize this Hotel Survey Template?

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Explore which features support this survey template

We have so many powerful features to help you launch surveys quickly, but here are our most popular ones for new users.

Customizable survey experiences

Out-of-the-box themes, accessible color palettes, custom fonts, branding, and more.

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Many ways to send your surveys

Collect survey responses via email, website, SMS, social media, QR codes, offline, and more.

Explore surveys

Survey analysis, no training required

Automatic results summaries, filters, custom dashboards, crosstab reports, text analysis, & more.

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Additional resources to help you launch successful survey projects

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Read about our customers, explore webinars, and get guides on collecting feedback in your industry.

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